Here is the Refund and Return Policy for Shivajeeva Ayurveda:
Shivajeeva Ayurveda Refund and Return Policy
Effective Date: [01-02-2025]
At Shivajeeva Ayurveda, we strive to provide high-quality Ayurvedic products and ensure customer satisfaction. If you are not completely satisfied with your purchase, please review our Refund and Return Policy below.
1. Eligibility for Returns
We accept returns only under the following conditions:
- The product must be unused, unopened, and in its original packaging.
- The return request must be made within 7 days of delivery.
- Opened or used products are not eligible for return due to hygiene and safety reasons.
- The customer must provide a valid proof of purchase.
2. How to Initiate a Return?
To initiate a return, follow these steps:
- Contact Us at [info@shivajeevaayurveda.com] with your order details.
- Our customer support team will review your request and provide further instructions.
- Once approved, securely pack the product and ship it to our return address.
- Customers are responsible for return shipping costs unless the return is due to a defect or incorrect item received.
3. Refund Process
- Once we receive the returned product, our team will inspect it.
- If the return is approved, the refund will be processed within 7-10 business days.
- Refunds will be credited to the original payment method used for the purchase.
- Shipping charges are non-refundable.
4. Damaged or Incorrect Products
If you receive a damaged or incorrect product, please follow these steps:
- Contact us within 48 hours of delivery.
- Provide clear images of the damaged or incorrect product and its packaging.
- We will arrange for a replacement or full refund, based on your preference.
5. Cancellation Policy
- Orders can be canceled within 24 hours of placing the order.
- Once the order has been shipped, it cannot be canceled.
6. Contact Us
If you have any questions or concerns regarding our Refund and Return Policy, please reach out to us at:
Shivjeeva Ayurveda
[Ghaziabad, Uttar Pradesh 201005, India]
By making a purchase on shivjeevaayurveda.com, you agree to the terms of this Refund and Return Policy.